Return & Refund Policy

We want you to be happy with your order. If something isn’t right, we’ll do our best to make it right.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, items must be:

• unworn and unused

• in original condition

• free of damage caused after delivery

• accompanied by proof of purchase

To start a return, contact us at unstatedco@outlook.com.

Please do not send items back without contacting us first. Return instructions will be provided once your request has been reviewed and approved.

Exchanges

If you need a different size, we accept size exchanges within 14 days of delivery.

Customers are responsible for return shipping costs when exchanging for a different size. Once the original item has been received and inspected, we’ll process the approved exchange.

To request an exchange, email unstatedco@outlook.com with your order number and the size you would like instead.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, or incorrect, contact us within 14 days of delivery at unstatedco@outlook.com and include:

• your order number

• a description of the issue

• clear photos of the item

If the issue is confirmed, we’ll replace the item at no additional cost.

Non-Returnable Items

We do not accept returns on:

• gift cards

• final sale items

• items damaged through normal wear, misuse, or improper care

Refunds

Once your return has been received and inspected, we’ll notify you if your refund has been approved.

Approved refunds will be issued to your original payment method. Please note that processing times may vary depending on your bank or payment provider.

If you have any questions, contact us anytime at unstatedco@outlook.com.