Shipping policy
Shipping Policy
Order Processing
All UNSTATED products are made to order.
Orders typically require 2–7 business days for production and fulfillment before shipping.
During high-volume periods (such as launches or holidays), production times may be slightly longer.
Once your order has been fulfilled and shipped, you will receive a confirmation email with tracking information.
Shipping (Canada Only)
At this time, UNSTATED ships within Canada only.
Estimated delivery times after fulfillment are typically 3–10 business days, depending on your location.
Delivery times are estimates only and are not guaranteed.
Split Shipments
Because we work with multiple fulfillment locations, items within the same order may ship separately and arrive in different packages.
Tracking
Tracking information will be provided once your order has shipped.
Please allow up to 48 hours for tracking updates to appear after shipment.
Shipping Delays
Delays may occur due to:
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carrier disruptions
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weather conditions
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postal service delays
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incorrect shipping information
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high seasonal order volumes
Incorrect Address
Customers are responsible for ensuring their shipping address is accurate at checkout.
If an incorrect or incomplete address is provided, delays or additional shipping fees may apply.
Lost or Delayed Packages
If your order appears to be lost or significantly delayed, please contact us at unstatedco@outlook.com and we will assist in resolving the issue.
Questions
For shipping questions, contact:
unstatedco@outlook.com